Who are we
Our website address: https://truckdispatchertraining.us/
What personal data do we collect and for what purpose
If a visitor leaves a comment on the site, we collect the data specified in the comment form, as well as the visitor’s IP address and browser user-agent data in order to determine spam.
If you are a registered user and upload photos to the site, you should probably avoid uploading images with EXIF metadata, as they may contain your GPS location information. Visitors can extract this information by downloading images from the site.
If you leave a comment on our website, you can enable the storage of your name, email address and website in cookies. This is done for your convenience, so as not to fill out the data again when commenting again. These cookies are stored for one year.
If you have an account on the site and you log in, we will set a temporary cookie to determine whether your browser supports cookies, the cookie does not contain any personal information and is deleted when you close your browser.
When you log in to your account, we also set some cookies with login data and screen settings. Login cookies are stored for two days, cookies with screen settings – a year. If you select Remember Me, your login details will be stored for two weeks. When you log out of your account, login cookies will be deleted.
When editing or publishing an article, an additional cookie will be saved in the browser, it does not contain personal data and contains only the ID of the entry you edited, expires in 1 day.
Embeddable content of other websites
Articles on this site may include embedded content (for example, videos, images, articles, etc.), such content behaves as if a visitor has visited another site.
How long do we keep your data
If you leave a comment, then the comment itself and its metadata are stored indefinitely. This is done in order to determine and approve subsequent comments automatically, instead of placing them in the queue for approval.
For users with registration on our website, we store the personal information that they indicate in their profile. All users can see, edit or delete their information from the profile at any time (except for the username). The website administration can also see and modify this information.
What are your rights to your data?
If you have an account on the site or if you left comments, then you can request an export file of personal data that we have stored about you, including the data you provided. You can also request the deletion of this data, this does not include data that we are required to store for administrative purposes, law or security purposes.
Where do we send your data
User comments can be checked by the automatic spam detection service.
Course Refund Policy
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download and refer to non returnable goods.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within 7 days of your original purchase. Please note, that 10% fee will be conducted from the full amont to cover the transactions fee.
Reason for a refund can be the following:
1)If the training does not correspond to the declared description.
2)In a case when the client and the manager of ‘Truck Dispatcher Training’ agreed to add an extra service and it was not added within 7 business days.